Customer registration on our E-Commerce is divided into two categories: Individual and Legal Entity. Once you have been registered or you have logged into your account, you can start visiting the website for online ordering. If you need to place an order with us then you should follow several simple steps.
Step 1: Using the drop-down menu, browse product categories. You can also search for items by entering keywords into the search box, and you will see all the matching results. Once you have found the right product, click "Add to Cart". If you want to add more products into the same cart, then press "Continue Shopping". In case you wish to remove an item from your Shopping Cart, click "Delete". After having selected the desired products, click "Checkout" and you are automatically directed to the homepage of your Shopping Cart. Here you can review and update the list of the selected products and the quantity you desire.
Step 2: Confirm if the Shipping Address is the same as in the registration form or you want to change it.
Step 3: Select your Shipping Method (courier services or pick up from our office). Shipping costs are specified while processing your order.
Step 4: Choose Payment Method.
Step 5: Select Delivery day and time you wish to receive your order. If your package arrived in time and you didn't show up then a second attempt of delivery would be done but the additional transport fees would be paid by customer. These fees are estimated of the ordering cost.
Step 6: Save your Invoice information and confirm your purchase. Thus, after placing the order on our website, we'll send you an e-mail notifying your Invoice Number. You are hereby informed that we've received your purchase order and in no time you will be contacted to be confirmed about the availability of the items.
When launching an electronic order with itunexx.md, Buyer agrees with Seller's basic forms of communication (phone or email). An order is considered valid only after the confirmation of product availability. Purchases of Legal Entities will be paid by bank transfers. Therefore customer places his order through our platform and we send him by email a stamped Proforma Invoice confirming the requested products. When funds are transferred to Seller's account, customer will be notified about the fact that his order and the supporting documents (invoice, warranty and certificate of conformity) are ready for Delivery.
After each purchase on our website, your order data will be saved and archived for future use. Into his account, User can view the status of his order on real time, which delivery date was established, if and when the order was delivered as well as other details.